Archive for category: Soft Skills

Part Two: Hospitality is a Team Sport

The success of any team relies heavily on the performance of its individual members. A great way to influence your team toward exceptional performance, is to extend to them the same generosity of spirit you expect them to show your customers.

Part One: Practicing Hospitality with Your Customers

Continuing our lessons inspired by Will Guidara’s bestseller Unreasonable Hospitality, this week we dive into the practice of hospitality with your customers. Prioritizing a memorable customer experience can have a positive impact on your business, setting you apart from others in your industry.

Beyond Expectations

Beyond Expectations is a new series exploring the business benefits of unreasonable hospitality. Inspired by Will Guidara’s book, Unreasonable Hospitality – The Remarkable Power of Giving People More Than They Expect, this series will highlight how harnessing hospitality can be transformative for your business.

Soft Skills Matter – Work Ethic

People known for their work ethic typically demonstrate a high level of commitment, integrity, and a positive attitude. A strong work ethic benefits both individuals and companies, leading to success for both!

Soft Skills Matter: Flexibility

Being able to adapt to changing circumstances and expectations is what flexibility in the workplace is all about. Employers and employees who are open-minded and willing to change how things are done contribute to long-term success for their clients, companies and themselves.

Soft Skills Matter: Creativity

Creativity is an important part of forming a successful business. Imagination, curiosity, and experimentation help build a creative mindset, and practice makes that mindset strong!

Soft Skills Matter: Problem Solving

Every business faces problems and challenges. The ability to understand an issue, analyze possible solutions, then take action to put a plan into motion are all part of problem solving. Join us as we explore this important soft skill.

Soft Skills Matter: Communication

At Twin Feathers we believe soft skills can be just as important as hard skills. One of these soft skills is communication. Effective communication is vital to building strong relationships, and strong relationships make the fuel industry work!

Do soft skills matter?

We know the value of technical knowledge and expertise in the energy industry. Hard skills like these are essential for success. But did you know that personal attributes like communication and flexibility are just as important? Come join us as Twin Feathers launches a series on the value of soft skills in the energy sector.

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Testimonials

From Our Valued Customers.

We enjoy working with Twin Feathers. Great people who have helped our business!

Will

Twin Feathers has taken the burden of the everyday supply logistics off our plate and allowed us to focus on our operations in the critical times of the year. They have edu...

Dave

We experience less angst when making a futures purchase.

Jeff

They not only taught us how to plan and diversify our supply, but also new ways to protect the price. They have been great at negotiating supply deals and putting plans in ...

Troy

We can’t say enough about the high level of service the entire team provided us. We relied on them and they came through for us over and over. They are com...

Rick & Ann

It has been one of the best decisions that our company has ever made. The Twin Feathers team have looked after our interests since day one, and have executed the p...

James

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About Twin Feathers

Twin Feathers has partnered with energy firms since 1998 to provide transparent, value-driven commodity market advisory services.

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